Privacy Policy

Mountain Top Travels and Tours P. Ltd.

Mountain Top Travels and Tours P. Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you interact with us through our website, communication channels, or travel-related services.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

As our services are currently managed through offline and assisted bookings, we may collect personal information including:

Full name
Phone number and email address
Passport and travel document details
Visa-related information (if applicable)
Booking and travel details
Payment and transaction information
Travel preferences or special requests

If you provide information relating to other travelers, you confirm that you have the authority to do so.

2. How We Use Your Information

We use personal information to:

Process travel bookings and service requests
Communicate booking confirmations, changes, or updates
Provide customer support and assistance
Comply with legal, regulatory, and government requirements
Improve our services and operational efficiency

Marketing communications may be sent where permitted, and you may opt out at any time.

3. Information Sharing

We do not sell or rent your personal information. Your data may be shared only with:
Airlines, hotels, tour operators, trekking partners, and embassies
Payment processors and financial institutions
Government or regulatory authorities when legally required

All third parties are required to maintain confidentiality and data security.

4. Data Security

We implement reasonable technical and organizational security measures to protect personal information. However, no method of transmission or storage can be guaranteed to be completely secure.

5. Data Retention

Personal information is retained only for as long as necessary to:

Fulfill travel services
Meet legal and regulatory obligations
Resolve disputes or enforce company policies

6. Cookies & Website Use

Our website may use basic cookies or analytics tools to improve functionality and user experience. You can control cookies through your browser settings.

7. User Rights

You have the right to: