Terms and Conditions

Welcome to Mountain Top Travels and Tours P. Ltd.

By accessing our website or using any of our services, you agree to comply with and be bound by the following Terms and Conditions.


1. Services Offered


Mountain Top Travels and Tours P. Ltd. provides services including:


  • Air Ticketing
  • Visa Assistance
  • Domestic and International Tours
  • Trekking and Adventure Packages
  • All services are subject to availability and confirmation.


2. Booking & Payment


  • Bookings are confirmed only after receipt of full or required advance payment.
  • Prices are subject to change prior to confirmation.
  • Once confirmed, bookings are governed by these Terms and Conditions.


3. Air Ticket Policy


  • All air tickets are subject to airline fare rules and conditions.
  • Some tickets are non-refundable, while others may be refundable or partially refundable as per airline policy.
  • Cancellation, date change, or no-show penalties are imposed by airlines.
  • Refund processing time depends on the airline and financial institutions.


4. Visa Policy


  • All visa-related fees, service charges, and processing costs are strictly NON-REFUNDABLE once the application process has begun.
  • Visa approval or rejection is solely at the discretion of the respective embassy or consulate.
  • The company is not responsible for visa refusal, delays, or additional document requirements.


5. Tours & Trekking Policy

International Tours


  • International tour packages are generally NON-REFUNDABLE once booked and confirmed.
  • Any refund, if applicable, depends on airlines, hotels, and overseas suppliers.


Domestic Tours


  • Domestic tour packages may be refundable on a best-effort basis, subject to supplier policies.
  • Refunds are not guaranteed.


Trekking Packages


  • Trekking packages may be non-refundable or partially refundable depending on permits and arrangements.
  • Permit fees and government charges are non-refundable.


6. Cancellation & Refund


  • Refund eligibility depends on the service booked and third-party policies.
  • Service fees, administrative charges, and taxes are non-refundable.
  • Approved refunds will be processed via the original payment method only.


7. Amendments & Changes


  • Changes to bookings are subject to availability and additional charges.
  • Certain services may not allow any changes after confirmation.


8. Liability


  • Mountain Top Travels and Tours P. Ltd. acts as an intermediary between clients and third-party service providers.
  • We are not liable for delays, cancellations, natural disasters, strikes, pandemics, or other events beyond our control.
  • Travelers are advised to obtain comprehensive travel insurance.


9. Travel Documents


  • Clients are responsible for ensuring all travel documents are valid and complete.
  • The company is not responsible for losses arising from incorrect or insufficient documentation.


10. Force Majeure


  • The company shall not be held liable for failure or delay in services due to events beyond reasonable control.


11. Acceptance


  • By booking any service, clients confirm that they have read, understood, and accepted these Terms and Conditions.